Shipping policy
Shipping Policy
Processing Time Orders are typically processed within 1-2 business days (Monday-Friday, excluding bank holidays). You'll receive a confirmation email with tracking information once your order has been dispatched.
Shipping Rates & Delivery Times Shipping costs and delivery times are calculated at checkout based on your location and the items in your order. We offer various shipping options to meet your needs, from standard to express delivery.
Domestic Shipping (United Kingdom)
- Standard Delivery: 3-5 business days
- Express Delivery: 1-2 business days
International Shipping We ship to select international destinations. Delivery times vary by location and typically range from 7-21 business days depending on customs clearance and local postal services.
Duties & Taxes For international orders, customs duties, taxes, and fees may apply and are the responsibility of the customer. These charges are determined by your local customs office and are collected upon delivery. We have no control over these charges and cannot predict their amount.
Order Tracking Once your order ships, you'll receive a tracking number via email so you can monitor your delivery progress.
Shipping Address Please ensure your shipping address is correct and complete. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.
Delays While we strive to meet estimated delivery times, please note that delays may occasionally occur due to circumstances beyond our control, such as weather conditions, carrier delays, or customs processing.
Contact Us If you have questions about shipping or need assistance with your order, please contact us at alaina.shaf@gmail.com